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The following projects have been successful in securing funding in round 7 of the Energy Redress Scheme to deliver projects across Great Britain.
Care & Repair Cymru
70+ Cymru is a Wales-wide partnership project, led by Care & Repair Cymru and the 13 local Care & Repair agencies. 70+ Cymru will deliver a comprehensive package of measures and advice to older owner occupiers and private tenants whose energy vulnerability puts them in or at particular risk of fuel poverty. It will provide advice and support on home energy saving techniques and housing improvements so that people over 70 years old can heat their homes effectively and safely.
Centre for Sustainable Energy
This project will support vulnerable people about to leave hospitals in Wiltshire and Swindon with one-to-one in-depth personalised energy advice at a critical time in their lives, when they are at their most vulnerable and may have energy related money issues or risk returning to a cold and damp house, endangering their health. Two advisors, one at Great Western Hospital, Swindon, the other at Salisbury District Hospital will provide patients with in-depth energy advice, alongside ongoing casework and follow-up home visits to those needing more support.
Community Energy Plus
The Cornwall Energy Advice Service will support vulnerable consumers across Cornwall at risk of or experiencing fuel poverty. Over 2 years, a dedicated team will support over 1750 households with a wide range of energy advice and support including help securing energy saving improvements and debt/income maximisation services. Households will reduce their energy consumption and gain the skills needed to better manage their energy.
Cunninghame Housing Association (Lemon Aid- Citrus switch)
This project will support an energy advice team to address the needs of those experiencing fuel poverty by reducing energy bills, fuel debts, sourcing energy efficient measures, generating financial gains and supporting residents to become more informed about the energy industry.
The Bright Deal project will provide specialist support to deaf and hard of hearing people across Scotland. With In-home energy advice, online advice & coaching in BSL and group workshops. This support will help deaf and hard of hearing people in Scotland be empowered to save on energy bills, understand their energy usage and live more comfortably with less anxiety around energy bills.
Groundwork London, working in partnership with SELCE, Thinking Works, CACT and 11 London boroughs, will deliver COVID-adapted, holistic and targeted interventions, consisting of high-quality (face-to-face and online/phone-based) energy advice, directly supporting over 3,700 of the most vulnerable South London households to improve the energy efficiency of their homes, save money on energy bills and better represent their interests in the energy market.
Groundwork South Trust Limited
SPARK (Supporting Parity of Access to Resources, Kent) will support over 4000 vulnerable residents in Kent over two years, delivering in the fuel-poor districts of Thanet, Dover, Dartford, Gravesham and Medway. Developed using the successful ‘Green Doctor’ model, SPARK will provide quality energy-saving advice to fuel-poor Kent residents, helping to reduce the immediate effects of fuel poverty, build resilience, and support those most significantly disadvantaged by COVID-19.
Macmillan Cancer Support
The project will support the Macmillan Energy Advice Team for one year, enabling people affected by cancer to access free high-quality phone advice at a time they are most vulnerable. This team specifically focuses on keeping people warm in their homes and is made up of energy specialists who offer advice on the support available. They work tirelessly with energy providers to help people source special tariffs and discounts and help to write off energy debt.
Research Institute for Consumer Affairs
Since most smart-home devices are controlled via mobile applications on smartphones and tablets, the Research Institute for Disabled Consumers (RiDC), will examine how accessible these apps are for disabled and older consumers.This will include collecting direct feedback of consumers' experiences and needs through surveys, testing and usability workshops. The findings will be published and promoted through UK wide networks to help consumers make an informed choice and to encourage future inclusive design.
The national disability equality charity Scope will launch a new telephone support service for disabled households struggling with their energy bills. Households across England & Wales with any disabled resident – adult or child – will be eligible for support and the service is free for all customers. Customers will be assigned their own energy advisor and choose appointment times to suit them. The advisor will navigate each customer through a series of steps to boost their finances and reduce their outgoings.
Severn Wye Energy Agency
This project is a partnership between Severn Wye Energy Agency and the Herefordshire Talk Community and Social Prescribing Services. It will provide targeted support to hard-to-reach vulnerable people in rural areas who often fall through the net of conventional fuel poverty programmes. The project will embed a trained Energy Advocate within the two teams in Herefordshire to work alongside their frontline staff to help take people out of fuel poverty.
Further information on the projects funded to date can be found on the Energy Redress Scheme website.